Can we provide all the relevant information to incoming people in our city in their own language as quickly as possible – without permanent internet access and without confusing paper chaos? We asked ourselves this question, and along with the answer came Integreat, an application to provide all relevant information for incoming asylum seekers, communal and multilingual. Having started under the project title Refguide+, Integreat is now not only a signpost for the first 14 days after arrival but a holistic service ecosystem for cities, counties and initiatives for the integration of refugees or people with migration background.
Why a smartphone application? Most of all refugees have a smartphone, while almost none of them has a mobile data plan to access information from e.g. websites from outside of public hotspots. Especially during the first days, the app supports with addresses, tipps and advice regarding the usual procedures and next steps. But even during the following integration, possible over several years, there is up to date and dynamic information on local events and changes in the asylum system on site. Especially the local differences are a focus point of our solution.